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Set Outlook's mail to organize messages the way you want Set Outlook's mail to organize messages the way you want. In fact, each and every folder can sort your messages a different way 1. Click the Mail bar. 2. Right-click a folder you want to sort and choose Properties from the pop-up menu. 3. In the Properties dialog box, click the Administration tab. 4. In the Initial View on Folder drop-down list, choose one of the following: Normal, Group by From, Group by Subject, Group by Conversation Topic, or Unread by Conversation. 5. Click OK
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