Archive for February, 2010

No Safely Remove Icon In Windows 7.

Friday, February 26th, 2010

The “Safely Remove” icon will appear only when there is a USB device present. By default it will not be in the main Notification Area; it will be in the “overflow” area that you access by clicking the tiny up-arrow (left-most icon in Notification Area).

If you customize the “Safely Remove icon” can be forced into the Notification Area by changing the Behavior to ‘Show icon and notifications.’

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Change Windows Mail Preview Pane View In Vista.

Wednesday, February 24th, 2010

By default Windows Mail displays its preview pane below the list of messages. If you want to change this view so the preview pane takes on a similar look to Microsoft Outlook, i.e., preview pane beside messages, proceed as follows:

1. Open Windows Mail
2. Click View on the Main Toolbar
3. From the drop down menu click Layout
4. In the Windows Layout Properties window look for the Preview pane section.
5. Now click the radio button next to the option you require:

• Below Messages – default
• Beside Messages

6. Finally click the OK button

Create A System Restore Point In Vista.

Tuesday, February 23rd, 2010

System Restore is a form of system backup that enables the user to recover from many a disaster. While system restore automatically creates a restore point at a given time each day, if your PC is not switched on at that given time then the system restore cannot be created; therefore, it is necessary for you to have to wait for the next scheduled restore file creation point.

While installing most software applications will automatically trigger a system restore point, it is good practice to get into the routine of manually creating a restore point every time you make significant changes to your PCs setup.

To manually create a system restore proceed as follows:
1. Click the Start button
2. From the Start menu click Control Panel
3. In Control Panel click the System Icon
4. On the Left of the System Properties Window you will find a list of Tasks. From this list click System Protection
5. In the next window click the Create Button
6. A new dialogue box now appears
7. In this Dialogue box type a suitable name for the restore Point (preferably one that gives you an insight into what you created the restore point for. It is far better to have a title such as: ‘Changed display settings’ than one simply called ‘Restore point 1’. At least the first title gives you a description, the second does not.)
8. After typing a suitable title, click Create
9. The Creating A System Restore Point progress bar will now appear
10. Once the restore point has been created a box will appear with the legend ‘The restore point was successfully created.’
11. At this point click OK to finish the process

As well as the above, you can also create a system restore point as follows:
1. Click the Start Button
2. Click All Programs>Accessories>System Tools>System restore
3. In the System restore window click the ‘Open System Protection’ link.
4. In the System protection Window follow instructions 4 through to 11 above to complete the task.

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Run As An Administrator In Vista.

Monday, February 22nd, 2010

On occasion you may come across an application that, when you come to launch it, refuses to launch due to insufficient user permissions. For example, if you try to launch the boot configuration application, BCDedt, from the Command Window you may get the following message ‘The boot configuration data store could not be opened. Access denied.’

When this happens it usually indicates that Windows requires your permission to launch the application. in this situation it is advisable to use the Run as Administrator option.

By using the Run as Administrator option you can allow this application to run once without the need for full administrator privileges.
1. Locate the applications icon or short cut and Right click on it
2. From the Drop Down Menu select the Run As Administrator option
3. Now click the application icon or short cut and it should run
4. When the User Account Control (UAC) message appears enter the appropriate credentials if you are logged on as a standard user, and click the Submit button
5. If you are the Administrator and UAC is not configured to always require credentials, just Click the Continue button and the application should start.

Problem Steps Recorder In Windows 7.

Friday, February 19th, 2010

One of the coolest new tools in Windows 7 is the Problem Steps Recorder (PSR) — especially for those of us who provide tech support to Windows users. Works similar to creating a Macro in Word only it is automated. No matter how hard they try, users often have problems accurately describing the problem they’re experiencing or the steps they took before or after experiencing it. Sure, Remote Assistance can be a godsend in those situations. But you can’t always connect to the user’s computer in real time. That’s when the PSR comes in handy.

It’s really a type of screen capture software that records all actions — keystrokes, mouse clicks, etc. — and saves the sequence of events in an MHTML page that documents every step the user took, along with screenshots. You start the PSR by entering psr.exe in the Start menu Search box or at the command prompt.

You can view the recorded steps in IE by double-clicking the saved zipped MHTML file.

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