Internet Fixes Feature
Articles.
IF01363
Slow
Computer? Before You Post!!
Before you
post a Question or HijackThis log on The Internet Fixes website or forum, please
run through the below checklist and make sure that you have tried all options.
1. If the issue co-incides
with installation of new software, uninstall any new programs from Add/Remove
Programs in Control Panel and reboot.
2. If the issue co-incides
with the installation of a driver or other hardware related component, roll back
or uninstall the driver/disconnect the hardware and reboot.
3. Run Disk Cleanup or go
here and download and run ATF Cleaner.
Use it to remove all Temp Files, Cookies and Temp Internet Files, Java Cache and
any others that you would like to remove. If you also use Opera or Firefox, also
click on the cleaning options for each browser.
4. Have you defragged
recently? If not, please do so. Win9x/ME users
should run scandisk first.
5. If the problem is only when you connect to the Internet, have you spoken to
your ISP? If not, please do so before posting a log.
6. Boot into Safe Mode
and compare Safe Mode with your normal startup in Windows. Safe Mode should be
slower due to more conservative settings but if it’s faster, the problem is
probably software related and this could include malware. See
here for help on how to boot into
Safe Mode if you need it.
7. Check for unnecessary
startups. Use msconfig (Start > Run and type
msconfig and ok. Click on the Startup Tab and uncheck any startups that are not
required).
Let me know if you need anything else.
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