Unable to install some updates

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Unable to install some updates

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Unable to install some updates

Postby sasha2566 » Fri Apr 01, 2011 12:19 pm

I have a Windows 7 64-bit laptop and am unable to install some updates: one for Microsoft Silverlight (KB2495644) and one for Windows Live Essentials 2011 (KB2520039). I receive Error Codes B56 and 643. So far nothing I have done seems to work. Any suggestions?
sasha2566
 
Posts: 1
Joined: Fri Dec 17, 2010 2:38 pm

Unable to install some updates

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Re: Unable to install some updates

Postby lorraine » Fri Apr 01, 2011 8:56 pm

Hi, I have three questions for you for now:
1. Which antivirus program do you use?
2. Which firewall do you use--Windows or a third party firewall?
3. Do you have SP1 installed for Windows 7?
lorraine
 
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Joined: Fri Oct 01, 2010 12:50 pm
Location: NJ


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