Page 1 of 1

Windows Updates continually reinstalling

PostPosted: Thu Sep 12, 2013 10:34 pm
by lorraine
For Windows 7 x64 users the most recent Patch Tuesday on 9/10/13 has created an annoying issue for some users with updates for the Microsoft Office 2007 Suites (related to the Microsoft Office Compatibility pack). The particular problem updates are KB 2760588 and 2760411, (although I have seen one or two others listed in online forum discussions.)

As of today's date Microsoft has issued a statement that they are working to fix the problem. In the meantime users experiencing this issue are advised to hide the two updates until a fix becomes available.

This link shows the response from a Microsoft support engineer:

This link shows how to hide updates in addition to providing other helpful hints for troubleshooting update installation issues: ... ng-updates

Re: Windows Updates continually reinstalling

PostPosted: Sun Sep 22, 2013 9:42 pm
by lorraine
For anyone reading this for the first time I need to add that last week Microsoft came out with a fix for the update loop. I have not seen any trouble since then.