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Postby tomden101 » Sun Oct 30, 2011 10:25 pm

My PC keeps on repeating windows updates over and over. So how can I keep this from happening? Any advise will help!
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Re: XP Home

Postby online_fixes » Mon Oct 31, 2011 8:54 am

Hello tomden

Are you getting an update notification with a number such as the following example (KB867801 needs to get installed)? If so please post that message or just the number.
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Re: XP Home

Postby lorraine » Mon Oct 31, 2011 12:41 pm

Hi,

Before I can try to help you I will need a few more details.

1. Do you have XP with SP3? If you're not sure, press the Windows key and the Pause/Break key and look at the information given there.
2. What is the make and model of your computer? I ask because sometimes there can be a known issue with a particular model.
3. When did this problem start happening? Are you getting error messages? If so, what do they say?
4. Which antivirus program do you run? Is it up-to-date and does a scan for malware come up clean?
5. Did you recently install a third party firewall? Let me know which firewall you use in case the settings are interfering with updates.
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Re: XP Home

Postby tomden101 » Mon Nov 14, 2011 4:11 pm

I'm trying to install update KB2446704. Dell Computer 2350. started about 2 weeks ago. No error message.

I have Norton Security Suite firewall.
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Re: XP Home

Postby online_fixes » Mon Nov 14, 2011 5:45 pm

Hello Tom,

The error has to do with .NET framework. Take a look at the following link for more help.
http://answers.microsoft.com/en-us/wind ... b599b31bf5

Gary
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Re: XP Home

Postby tomden101 » Mon Nov 14, 2011 6:22 pm

The update kb 2446704 didn't fail. My PC justs keeps trying to repeat it over and over. So I keep getting the same update over and over.
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Re: XP Home

Postby online_fixes » Tue Nov 15, 2011 1:39 pm

Hello Tom,

The update failed to install.

The link below is the updated fix for this problem.
http://support.microsoft.com/kb/2446704

Do you have SP3 installed on the PC?

Gary
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Re: XP Home

Postby tomden101 » Tue Nov 15, 2011 4:35 pm

I didn't say it failed, it was installed perfectly. But my PC keeps on trying to reinstall the same update over and over. And yes I have SP3.
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Re: XP Home

Postby lorraine » Tue Nov 15, 2011 11:19 pm

Hi Tom,

When an update keeps reappearing it is indicative of some sort of failure, meaning that an error occurred during the installation or a file that should have updated during the installation failed to do so.

Microsoft has a help page to address this very problem and you can find it here:
http://support.microsoft.com/kb/910339

Please read and follow the directions step by step according to what best describes your particular situation. You can use the Fix it tool that is provided on that page, if applicable. At the very bottom is a link to contact Microsoft support. Since your problem is related to a security update there is no charge for this service.
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