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Flag Certain Messages for Follow Ups Wish you could highlight certain messages to help you remember to follow up on them? Outlook offers something even better: flags. Right-click any message that requires follow-up action and select Flag For Follow Up. (You could also select the message, then choose Actions, Flag For Follow Up.) Select a follow-up action, such as Reply or Call, in the drop-down list next to Flag To, then click OK. Back in the message list, you'll see a red flag next to that message. All done following up? To remove the flag from the message altogether, open the Flag For Follow Up dialog box by right-clicking the message and selecting Flag For Follow Up. Then, click the Clear Flag button. To leave the flag there but change its color to white (so you'll know for sure you've followed up on that message), open the same dialog box but select the Completed check box. Either way, finish by clicking OK
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