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Internet Fixes Windows XP And More News Letter!  Issue 10 

1. A Red X For An Image.
2. Enable Cookies in Internet Explorer 7.x
3. Computer Problems? Check the Event Viewer.
4. You Get No Send Mail Response When Right Clicking A File.
5. Create Vista Dual Dialup Connections.
6. Where is the Phone Dialer in Windows XP?
7. System Restore giving you problems?  You can reinstall it.
8. Doing A Repair Install In Windows XP!
9. The page cannot be displayed or the page you are looking for is currently unavailable.
10. Run System Restore From The Safe Mode Command Prompt.
11. Create A Boot Log For Troubleshooting In Windows XP.
12. Unable to open Zip Files in XP.
13. Delete A User Account Profile in Windows XP.
14. Network Your Printer In Windows XP!
15. Do you know what Ports were open?
 

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1. A Red X For An Image.

There are several reasons for the Red X. Here are a few in no special order. Out of the four reasons Number 3 is the most common reason.

1. The "Show Pictures" setting has been turned off in Internet Explorer.
Solution: In Internet Explorer's Tools menu, click Internet Options, then click the Advanced tab. Make sure the Show Pictures check box is selected under Multimedia, and click OK.

2. Your Internet Explorer security settings are set too high, preventing you from accessing the web site which hosts the image.
Solution: Reset to the default security settings. In Internet Explorer, click on Tools -> Internet Options -> Security -> Default Level.

3. You've installed the Windows XP/SP2 updates and you're being bitten by the "Block images and other external content in HTML e-mail" security option. This is automatically turned ON in Outlook Express after you install Windows XP/SP2.
Solution: Click on Tools -> Options -> Security. Then UNCHECK the "Block images and other external content" check box, and click OK.

4. The image is hosted on a website that's busy, temporarily offline or defunct. Or the image file on the website might have been renamed or deleted.
Solution: Try again later or ask the sender to send it as an attachment instead of an inline image.

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2. Enable Cookies in Internet Explorer 7.x
 

1. Click Start and select Control Panel.
(Windows XP Classic View - click on Windows Start button and select Settings and Control Panel).
2. Double-click the Internet Options icon.
3. Select the Privacy tab.
4. Under Settings, click Advanced button.
5. Check the box Override automatic cookie handling under Cookies section in Advanced Privacy Settings window.
6. Under First-party Cookies, select Accept.
7. Under Third-party Cookies, select Accept.
8. Check the box Always allow session cookies.
9. Click OK.
10. Click OK to exit.

 

To Enable Cookies in Internet Explorer 6, perform the following steps:
1. From the Tools menu, click Internet Options.
2. From the Internet Properties dialog box, on the Privacy tab, click Advanced.
3. From the Advanced Privacy Settings dialog box, click to select Override automatic cookie handling.
4. Under First-party Cookies and Third-party Cookies, click to select Accept.
5. Click to select Always allow session cookies.
6. Click OK.
7. Click OK.

See The 11 Tip Package That You Should Print And Keep Close To Your Computer!

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3. Computer Problems? Check the Event Viewer.

On Computer restart:
1. Go to Start > Run and type in "eventvwr.msc" {without the quotes}
2. Maximize the window that opens.
3. In the 'Application' and 'System' sections double-click on any Errors at about the time of the failure.

4. Click the small double-page button. This will copy the Error message to the clipboard from where you can paste it into a post and/or into Notepad.

Event Viewer How To with Full Graphics.
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4. You Get No Send Mail Response When Right Clicking A File.

Click Start, Run and type:

regsvr32 sendmail.dll

Next, set your default email client. To set Outlook Express as your default mail client, type the following commands:

Click Start, Run and type:

"%ProgramFiles%\Outlook Express\MSIMN.EXE" /REG

regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll"

Press the Enter Key after each line is typed in.

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5. Create Vista Dual Dialup Connections.

There are a couple of ways in which this can be done:

Method#1:
1. Go to Start>> Control Panel>> Network Sharing & Connection Center
2. Click "Setup a Connection or Network"

Method #2:
1. Create your first and connect to it.
2. Open Internet Explorer
3. Select Tools
4. Select Internet Options
5. Select the Connections tab
6. Select the "Add" button. From here you will be able to create your second connection. Repeat these steps as necessary.

See The 11 Tip Package That You Should Print And Keep Close To Your Computer!

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6. Where is the Phone Dialer in Windows XP?

By default Phone Dialer is not added to the communication menu. Therefore unless you know where to find it your immediate assumption is that Windows XP no longer uses Phone Dialer. As you can see, from the instructions below, Phone Dialer is alive and kicking.

To Run Phone Dialer
1. Click the Start button
2. From the Start menu click Run
3. In the Run dialog box type: dialer.exe and press Enter
4. The dialer application will now open

To Add the Phone Dialer to the Communication Menu
1. Click the Start button
2. From the Start menu click All Programs followed by Accessories
3. From the Accessories drop down menu click on Windows Explorer
4. In Windows Explorer click on the drive/partition your Windows XP is installed on. This is usually C:
5. Navigate to Documents and Settings\All Users\Start Menu\Programs\Accessories\Communications
6. Click File on the main Windows Explorer toolbar
7. From the drop down menu click New and then click Shortcut
8. The shortcut wizard will now open
9. In the shortcut dialog box type: c:\program files\windows nt\dialer.exe
10. Click Next
11. The 'type a name for this shortcut' dialog box now appears
12. Type: Phone Dialer
13. Now click Finish
14. Phone Dialer should now appear on the Communications menu

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7. System Restore giving you problems?  You can reinstall it.

Warning: Reinstalling System Restore will delete all existing restore points.

Go to Start - Run and type %Windir%\INF then press enter.

In Windows Explorer go to Tools - Folder Options - View Tab and uncheck “Hide extensions for known file types”.

Find the sr.inf file, right click on it and select Install.

Or simply type or paste the following command into the Start - Run box and press enter.

rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf

If the Files Needed dialog box appears, click Browse and point to one of these locations:

The i386 folder on the Windows XP CD.
The i386 folder on the hard drive, if it exists.
The C:\Windows\ServicePackFiles\i386 folder if the systems has been updated to Service Pack 2.
The retail version of Windows XP (SP2) CD contains the latest version of the files needed also.

See The 11 Tip Package That You Should Print And Keep Close To Your Computer!

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8. Doing A Repair Install In Windows XP!

If XP is corrupted to the point where none of the previous solutions get it to boot, you can do a Repair Install that might work as well as keep the current settings.
Make sure you have your valid Windows XP key.
The whole process takes about half an hour depending on your computer.

If you are being prompted for the administrator's password, you need to choose the 2nd repair option, not the first.
1. Insert and boot from your Windows XP CD
2. At the second R=Repair option, press the R key
3. This will start the repair
4. Press F8 for I Agree at the Licensing Agreement
5. Press R when the directory where Windows XP is installed is shown. Typically this is C:\WINDOWS
6. It will then check the C: drive and start copying files
7. It will automatically reboot when needed. Keep the CD in the drive.
8. You will then see the graphic part of the repair that is like during a normal install of XP (Collecting Information, Dynamic Update, Preparing Installation, Installing Windows, Finalizing Installation)
9. When prompted, click on the Next button
10. When prompted, enter your XP key
11. Normally you will want to keep the same Workgroup or Domain name
12. The computer will reboot
13. Then you will have the same screens as a normal XP Install
14. Activate if you want (usually a good idea)
15. Register if you want (but not necessary)
16. Finish
17. At this point you should be able to log in with any existing accounts.

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9. The page cannot be displayed or the page you are looking for is currently unavailable.

The Website might be experiencing technical difficulties, or you may need to adjust your browser settings.

This problem may occur because of the existence of a corrupt or damaged Internet Explorer index file.

To resolve this problem, delete the Index.dat file in Internet Explorer:

1. In Internet Explorer, on the Tools menu, click Internet Options.
2. On the General tab, under Temporary Internet files, click Delete Files.
3. On the Delete Files dialog box message that is displayed, click OK.
4. Under History, click Clear History.
5. On the Delete all items in your History folder? dialog box, click OK.
6. Quit Internet Explorer.
7. Log on to the computer by using the account of a user who does not experience the problem, and then open a command prompt.
8. Change the directory to the following path:
drive:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.IE5
9. Type del index.dat, and then press ENTER.
10. Exit the command prompt and then restart the computer.

The Index.dat file is re-created the next time that you log on to the computer.

See The 11 Tip Package That You Should Print And Keep Close To Your Computer!

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10. Run System Restore From The Safe Mode Command Prompt.

System restore is extremely handy when things go wrong. However, there are occasions when trying to restore the system from within Windows fails and you may have to resort to trying to recover your system using System Restore from the Safe Mode Command Prompt.

To start system restore from the safe mode command prompt proceed as follows:

1. Boot your PC

2. During the boot sequence constantly tap the F8 key on your keyboard

3. If all goes well a type written menu will appear

4. From this menu select the Safe Mode with Command Prompt option

5. If asked to log on as Administrator, then do so. If you have not set an administrator password then simply press Enter

6. The Command Prompt should now appear

7. Now type %systemroot%\system32\restore\rstrui.exe and then press Enter

8. The System Restore Wizard should now open and you can select a suitable restore point.

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11. Create A Boot Log For Troubleshooting In Windows XP.

Problems that you're troubleshooting in Windows XP often originate in the boot process. As such, one of your key troubleshooting techniques should be to create a boot log. Creating such a log is a relatively easy process.

Follow these steps:
1. Restart the system.
2. When the operating system begins to load, press [F8].
3. Select the Enable Boot Logging option from the Windows Advanced menu, and press [Enter].

After the system restarts, launch Notepad, and open the C:\Windows\Ntbtlog.txt file. This file contains a list of all of the files that Windows XP attempted to load during startup.    
Every line in the file will begin with either "Loaded driver" or "Did not load driver," which makes it easy to determine what drivers or services could be causing the problem. In either case, the path and filename of the driver or service will follow.

See The 11 Tip Package That You Should Print And Keep Close To Your Computer!

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12. Unable to open Zip Files in XP.

1. Click on the Start Menu.

2. Click on the Run option from the start menu.

3. When the Run dialog box comes up, enter the following in the Open field:

regsvr32 %windir%\system32\zipfldr.dll

4. After typing that in, left click once on OK. This will re-enable the built-in zip support for your computer.

5. Restart your computer.

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13. Delete A User Account Profile in Windows XP.

While user profiles are ideal for allowing each user of a PC their own personal, private, space, they can, depending upon the settings selected, take up quite a lot of disk space. It must be remembered that, as well as general settings, everything stored in the My Document file, including Photo's and Music are added to the user profile file.

While it is not a good idea to delete user profiles in an ad hoc fashion, there maybe times when, for instance the user purchases a PC of their own or, in the case of a Company, an employee leaves his/her employment. that it may become necessary to completely delete the whole profile.

This is quite a simple matter to achieve; however, it should be pointed out that you cannot delete the profile that you are currently logged in as. The current user profile can only be deleted by logging in as another user.

To delete a user profile proceed as follows. Please Note: Once a user profile has been deleted it has gone forever. You can re-create the user name, etc, but you will not be able to recover any of the original user profile files/settings.

1. Make sure you are logged on to your PC as Administrator
2. Click the Start button
3. From the Start Menu click Control Panel
4. In the Control Panel Windows click the User Account Icon
5. In the User Account Window Click on the icon of the user you wish to delete
6. A new window appears now with the legend 'What do you want to change about ...... Account' (where ....... is the users name)
7. At the bottom of the list of options you will see Delete the Account. Click on this option
8. In the next window you are asked whether you want to Keep files or Delete files
9. As you permanently want to delete the profile click the Delete Files button
10. Another screen will now appear asking if you are sure you want to delete the account. Press the Delete Account button
11. The account will now be deleted and you will be returned to the Main user profile window.
12. Finally close the window
13. You account has now been deleted. All that remains is for you to close the User account window by pressing the X in the top right hand corner

See The 11 Tip Package That You Should Print And Keep Close To Your Computer!

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14. Network Your Printer In Windows XP!

Here is how to share a printer on a Windows XP machine across your network. You need a printer properly installed and running on a Windows XP PC, and the Windows XP PC connected to the network.

1. Click Start, Settings, Control Panel, and Printers and Other Hardware.
2. Open the Printers and Faxes folder. You should see every printer installed on the PC.
3. Select the printer you want to share.
4. Click Printer Tasks in the left window.
5. Choose Share this Printer.
6. Give your printer a unique name, preferably something easy to remember.
7. Click OK.

Now you need to add the printer to other machines that will use the printer.

1. Navigate to the Printer folder.
2. Click Add a New Printer.
3. Select Network Printer instead of Local Printer.
4. Locate the correct printer on the network.
5. Click OK.
6. Run a Windows printer test to make sure everything works.

You now have access to the networked printer on the Windows XP machine. Remember, the Windows XP machine must remain on at all times in order to use the printer.

For the above with graphics Click Here.
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15. Do you know what Ports were open?

If not do the following to check your PC.

Click on Start and select Run. Type in cmd and press the OK button. When the dos window opens type in the following command and press enter.

netstat -an

You will get a list of all open ports on the PC.

You are only at risk if the program using the port contains harmful code. So there is no reason to close all ports in your system. In fact without your ports being open, the internet simply wouldn't work!

An open port is not an autonomous object, and should not be considered as something which can be destroyed by closing it. If a port is open on your computer, it means that there is an active program using this port number to communicate with other computers on the web. A port isn't opened by the operating system, it's opened by a specific program wanting to use it.

To close a port, it's usually only necessary to shut down the program holding the port open. On some ports it's enough to tell the program or service that the port should not be opened. A good example is the Microsoft Internet Information Services in Windows 2000 and Windows XP. If installed, they open three ports automatically: 21, 25 and 80. Port 21 is the FTP server, port 25 the SMTP server (email server) and port 80 the web server for http.

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See The 11 Tip Package That You Should Print And Keep Close To Your Computer!

 

PDF Tip Sheets That Include Over 600 XP Tips.

 


 


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