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Q. When I hit the START, ALL PROGRAMS I only get one column of programs. How can I spread them out to multiple columns?

A. Right-click on the Start button and select the Properties option.  On this screen, there are two options, "Start menu" and "Classic Start menu", both options have a "Customize..." button next to them, but only the option that is currently selected will have an active "Customize..." button.  Click on the "Customize..." button that is active (i.e. not grayed out).  If the "Start menu" option was the select option in the previous dialog box, then click to the Advanced tab.

If the "Start menu" option was selected in the previous dialog box, then there is a list of checkboxes labeled "Start menu items:" on the Advanced tab.  If the "Classic Start menu" option was selected, then there is a list of checkboxes labeled "Advanced Start menu options:".  

Whichever list of checkboxes is available to you, scroll down the list to the checkbox labeled "Scroll Programs" and uncheck the box.  Click the OK button, followed by the Apply button, and then click the OK button, again.

Once these steps are complete, the All Programs list will appear in multiple columns, but only after enough items have been added to the list to cause it to fill up the entire first column.  Therefore, you may not see a difference unless you were having to scroll to get to some of the programs in the All Programs list before.

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