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Q. When I boot my computer, it asks me to find TrayApp.msi for some sort of HP software I assume. I no longer have the disks for them so I cannot reinstall them in order to fix it. I was wondering how to eliminate items from my startup menu, I can view them by going to Run > MSINFO32 > Startup, but how do I remove items from this list? Is there a file that contains these file names I can edit manually with notepad or something? Or can I go Regedit and do it that way?

A. The list of programs under the Startup information in MSINFO32 comes from a number of different sources.  You can figure out where each program comes from by looking in the Location column, which if the far right column in the Startup Programs list.

If the Location column shows "Startup" or "Common Startup" for a program, that means that the program is located in the Startup folder on the Start menu.  Click on the Start button and select the "All Programs" submenu.  Open up the Startup folder.  If you want to remove anything from this Startup folder, right-click on the item to remove and select the "Delete" option (you may have to click on the "Delete Shortcut" button after that).

If the Location column shows a path starting with "HKLM" or "HKU" for a program, then that means the program is located in the Windows Registry.  Replace "HKLM" with "HKEY_LOCAL_MACHINE" and "HKU" with "HKEY_USERS".  Then you can follow the path in the Location column within the Registry.  Be very careful if you choose to edit the Registry, particularly if you are removing entries from it.  You should consider backing up the Registry (to do this, use Regedit's File -> Export option).

Let me know if you need anything else.

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