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Q.  I have file shortcuts on my desktop.  When I click on the shortcuts it opens up a search results window instead of the folder and the documents in it.  I talked to tech support for over an hour today and the guy was not able to help at all.  Example of steps I took:   1. Opened web page that I wanted.  2.  Sent to desktop as shortcut.  3.  Repeated with 3 other web pages.  4.  Created new folder on desktop   5.  Moved shortcuts into new folder called "Special Web Pages" so they well all be located in one folder.  6.  Click on Special Web Pages folder and got search instead of links to 4 shortcuts.  I am able to right click and hit open and get the shortcuts but there must be some other way to handle the folders so I can just click and open instead of getting search?  Thanks 

A.  It sounds to me as though the default action for your folders has somehow been changed to search.  The action to correct it (if this is the issue) is easy, but I really cannot offer any explanation as to how it happened in the first place without you knowing about it.

Click on Start and open the Control Panel.  Open the Folder Options utility and click to the File Types tab.  Click on the word "Extensions" in the "Registered file types:" section.  This should cause the list to be sorted by extension.  Close to the top of the list, you should see two file types named "File Folder" and "Folder".  Click on the "Folder" file type and click the Advanced button.  In the next dialog box, you should see two or more actions listed.  Select either the "Open" action or the "Explore" action, depending on which action you prefer, and click on the "Set Default" button.  If you want to figure out which action you prefer, right-click on a folder and select open or explore and see which one you like better.  Click the OK button.

If one of these two actions was already selected as the default (you can tell this by the action being printed in bold) then it could be that the search was set as a default on the "File Folder" file type.  To check if this is the case, select the "File Folder" type and click the Advanced button.  None of the actions listed in the "File Folder" dialog box should be listed in bold, if any of them are, then follow the link below for the Registry Edit that Microsoft has to fix this problem.;en-us;Q321186

Let me know if you need anything else.

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