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IF01672 

Q.  My Dell Laptop is acting up when I right click on anything or try to bring down a menu with the mouse its a blank box. I can barely see the outline of the box but nothing in it. For instance I right click on my background no IE open and just the outline of the box appears until I scroll the mouse over it then all of the options appear. I have done all the normal stuff. Delete cookies temp files scan with adaware and McAffe..all seem fine...system seems to hang a bit as well..any ideas? Thanks in advance.

A.  If you recently (around the time things changed) updated video drivers, try rolling back.

Click Start, run, type devmgmt.msc , click ok, click the plus to expand 'display adapters, double click (there may be more than one; one at a time), on the 'driver' tab, click 'roll back driver'.

Be careful about accepting driver updates from Microsoft--better you go to Dell, search by your system serial number and install the exact driver for the Dell revision of the Video card in your machine.

Let me know if you need anything else.

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