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IF01680 

Q.  This probably is an easy fix. My wife has a Dell Inspirion with XP Pro. I have a Dell Dimension with XP Pro. When I go to a site that needs a form filled out, my name, address, etc. is in memory and appears so all I have to do is click on it to fill in the info. This has never occurred on my wife's laptop. Is there something that needs to be done to turn this "memory" feature on? Or, is there some reason this feature doesn't work on laptops (sounds stupid-I know)? 

A.  The setting you are looking for is a browser-specific setting.  I am not sure what internet browser you are using, but I will tell you what setting you need to change for Internet Explorer.  If you are using Netscape or some other browser, then let me know and I will see what I can do to help you out.

Start Internet Explorer.  Select the "Internet Options..." option on the Tools menu. Click on the "AutoComplete..." button on the Content tab.  In the "Use AutoComplete for" section, check the checkboxes that correspond to the types of information for which you would like to be given a list of previously typed entries.  Click OK.  Click Apply and then click OK, again.

After doing this, your wife will need to fill out a few forms before she starts seeing the list of previously typed entries, like you are seeing.  You will not see this list for all form fields, even fields that are asking for information you have previously entered.  The reason for this is that Internet Explorer is not always able to identify what type of information a particular form field is looking for. Also, some form fields are marked as secure and the text entered into such fields will not be saved.

Let me know if you need anything else.

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