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IF01687

Q.  How do I "deactivate" or move XP to another computer?


A.  There is no "deactivation" process for XP. If you need to move XP to a new PC, the steps below must be completed.

1. Remove XP from it's current location.

2. When setup checks Activation status, setup will detect you are installing on significantly changed hardware, and you will be prompted to call the telephone number listed on the screen. If it has been over 120 days since it was last activated, you will activate over the internet without making the phone call.

3. Tell the activation center you removed XP from one PC and installed it to another PC in compliance with the EULA. Other than supplying the AC with the 50 digit key, nothing else should or needs to be conveyed. If you did not register, there will not be any record of your personal identity transmitted during the activation. If the optional registration was completed, then that information will be transmitted during the activation process.

4. You will be given a 42 digit key to activate XP on the new PC.

5. Moving an OEM version of XP is usually not allowed by the OEM EULA, so a call to the activation center will probably disallow activation on the new PC even when removed from the old PC. According to Microsoft©, OEM versions are technically linked to the PC to which they are first installed. Consult the vendor EULA and OEM EULA for exceptions and requirements. I.E. the Dell EULA allows transfer with the motherboard.

Note:

If you are selling the copy of XP you removed, you will need to sell with all manuals, documentation, etc. that was originally supplied. You should also include a receipt stating you sold the copy of XP in compliance with the EULA. Steps 2 thru 4 should also be explained to the buyer. It is not necessary for the buyer to explain anything other than it was removed in compliance with the EULA and installed on a new computer.

Let me know if you need anything else.

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