Readers Questions.
IF01720
Q.
My comp has been incredibly slow for a while now. i thought it was an installed
software's problem, but now I’m sure it's permanent, since the software was
uninstalled. I own an HP 3200 AMD Athlon with 512MB Ram and it runs Windows XP
Home edition. I have tried lots and lots of software like registry cleaners, I
have Zonealarm and Norton with windows defender, and
Malware Guard and have used
CCleaner recently as well as
Spybot S&D and ad-aware, and a-squared. But
somehow, even after lots of bad files and viruses etc have been deleted my comp
is still very slow. Please Help. Thank you!
A.
CLEAN BOOT TROUBLESHOOTING Technique XP
Run
msconfig and select the "Services" tab. Check "Hide Microsoft
Services" and then disable the rest. Also uncheck "load startup group" on
the general page.
See this link for detailed information:
http://support.microsoft.com/default...b;EN-US;310353
Now restart and test the issue at hand
If no problems, run
msconfig and recheck half the disabled items on the
Services tab. Test again. If the problem recurs, uncheck half the items you just
checked to narrow down the culprit.
If the problem didn't occur, check the other half, so all the Services are
enabled -- proceed to do this on the startup tab as well.
Get the idea? You want to isolate the problem to a specific startup if possible.
Note: if you already have items unchecked under
msconfig > startups and are in
“selective” startup mode – you should note what these are before beginning. They
will need to be de-selected again.
Let me know if you need anything else.
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