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Readers Questions. 

IF01797 

Q.  My Old Computer Continues To Freeze.  Is it time for a new Hard Drive or New Computer?

 

A.  A few of the usual suspects are the Temp files, Internet Cache and a failing Hard Drive etc.
 

1. Open and use Window's own cleanup tool you can get rid of all the suspects. The Tool is called Disk CleanUp and is one of many Windows System Tools. Access these via the Start Menu under All Programs>Accessories. After the cleanup is finished run the Check Disk Utility. Have your Windows Installation CD Handy.
 

2. Open My Computer, Right Click the appropriate Drive, choose properties then choose the Tools tab.
 

3. Click Check Now in the Error- Checking area.
 

4. Check both Automatically Fix File System Errors and Scan For and Attempt Recover Of Bad Sectors options then Click OK.
 

5. Run both your anti virus and anti spy ware scanners
 

6. Fix any ActiveX problems by opening the Control Panel; choose Internet Options then under the General Tab/Settings/View Objects right click to delete any items marked "Damaged" in the status column.
 

7. Last but not least run the good old System File Checker by clicking Start then Run and type in cmd and hit the enter key. In the new Command Line box at the prompt type "sfc /scannow" (without the quotes). Make coffee as this scan may take a while. After all that and you are still having problems then you have gone as far as a typical user can go. Now is the time to ask the questions or seek further help. When asking a question inform a forum or whoever that you have tried everything listed here so whoever provides advice is not covering old ground.

Let me know if you need anything else.

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