Readers Questions. 

IF01923 

Q.  What do I need to do so that XP sees the new drive?

I just purchased a new hard drive and when I boot to the Windows XP Pro CD I press Enter to install XP but I get the following screen. "Setup did not find any hard disk drives installed in your computer". This is the only hard drive in the system.

When it first boots up I see
Award Modular BIOS v6.00PG
then it detects the Main Processor
then detects IDE Drives
Giga RAID BIOS V1.36 F/W Ver. 02093030
it detects the new hard drive in Drive 1 - IDE 1
then SII 3112A SATA Link Host Controller Bios Version 4.2.00
It doesn’t find a primary drive

A.  Windows XP does not support SATA controllers natively.

You’ll have to press F6 when asked if you want to install 3rd party drivers, and then insert a floppy disk with the appropriate Controller Drivers. 

If you have one of the new PCs with no floppy drive go to the new Hard Drives website and download the Drivers needed to a computer and burn them to a CD. 

It is important to note that there is never one fix for a question.  What may work for one person might not for the next.  Depending on the problem and the way it is described by the Computer Owner there may be Six different approaches to a positive outcome.  If the first answer I give you to your question doesn’t work let me know and I will send you another.  Just give me details.

Let me know if you need anything else.

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