Readers Questions.
IF01939
Q.
My Microsoft Fax doesn't work with XP SP2
I used the
MS fax program in
Windows XP for sending faxes on my telephone line. After
installing SP2 updates, the program doesn't work. The fax console reports All
fax printers are inaccessible and I also get a Microsoft Shared Fax Driver is
not installed message.
A.
For some people, there is an easy fix. Uninstall and then re-install the Fax
Services component, and restart your computer.
If that
doesn't solve the problem, you can try a registry hack. Save the seven lines
shown below in a plain text file called faxfix.reg.
Windows
Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"
Locate the file with
Windows Explorer,
right-click on it and then select
'Merge'. Restart your computer.
If neither
of those do the trick, the only suggestion I can offer is to back off the SP2
mega-patch.
It is
important to note that there is never one fix for a question.
What may work for one person might not for the next. Depending on the problem
and the way it is described by the Computer Owner there may be Six different
approaches to a positive outcome. If the first answer I give you to your
question doesn’t work let me know and I will send you another.
Just give me details.
Let me know if you need anything else.
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