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Create a New Normal.dot File For Microsoft
Word.
Follow these steps to temporarily rename the
Normal.dot template to determine if it is the cause of the problem:
1. Close all programs.
2. Click Start, and then click Search.
3. Click All files and folders.
4. In the All or part of the file name box, type
Normal.dot.
5. In the Look In box, click My Computer.
6. Click Search Now.
7. For each instance of Normal.dot, right-click
the file, click Rename, and then type OldNormal.dot.
8. Close Search Results, and then start Word.
If Word starts without the error message, the
cause of the problem was a corrupted Normal.dot. When Word starts,
Word creates a new Normal.dot to replace the renamed file. If you
customized your old Normal.dot, you must re-do all the modifications
to restore your favorite options.
Let me know if you need anything else.
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