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This
Screen and the one below are what you will see when you setup your end to
allow Me to make a Remote Connection to your computer.
You can view your IP Number by holding your mouse Pointer over
the V2 Icon in the lower right corner of your screen. When
the Session is over I will ask you to change the session password
by Right Clicking on the V2 Icon at the lower right corner of the
screen and selecting Properties. When the window comes up
Insert a New Password to stop others from accessing your computer! |
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You
got to this window if you Clicked on the Options Button in the
window shown above. These are the Default options and you
should not have to change anything in this window.
Once you close this window open an Email to me and Insert
Your IP Address and The Password you are using now!
Click Here To Open an Email to Me. |
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Below are the First Screens that I see when
Connecting to your Computer! |
This
is the First Screen I see when making a Remote Connection to
you. All I do here is enter the Password that You Sent and
click OK. |
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This
Screen is from a Laptop running Windows 98.
Move Down to the next screen to See What I leave on all
Computers I make a Remote Connection to. |
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The First Thing I do when connecting to a Remote Computer
is to Create a New Text Document that I can enter anything I have
done on Your Computer. |
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This
is just the Text File that I explained in the Screen Above.
I usually save this File to the Root Drive to Avoid Deleting
it.
I am just leaving it on the Desktop here to try and give you an
Idea of what happens. |
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This Screen just shows you what I mean about Creating and
Leaving a Log File. |
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This Screen just shows you the Log File that stays open
for the duration of the time I am connected to your Computer.
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Anything that I do to help Repair the Problems you are
having with your Computer is saved in this log. |
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This is just another Screen showing you what I am saving on your
Computer. |
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This Screen just shows you that you will be able to Access
the Log File that I create.
I will normally Copy and Paste the contents of the Email you
sent to Me asking for Help with the Problem Your Are Having.
For other questions on what we do when Connected to your Computer
just
Click Here and enter them
in the Email that opens. |
| Before you inquire about a Remote Help Connection
Exhaust our Email Help Service First. Use my
Online Help Form or you can
Click Here and add you Question! |
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